The Latest Resources

Our work has been published in some of the world’s foremost health and improvement publications.

New Approaches to Solving Persistent Challenges

Advancing research to deepen understanding of the impact, implementation and scaling up of age-friendly care using the 4Ms framework
Barker P, Pelton L, Ohuabunwa U, et al BMJ Open Quality 2023;12:doi: 10.1136/bmjoq-2023-IHI.5

Electronic Health Records Can Improve the Organ Donation Process
Glazier A, Moss M, Martin L.  Harvard Business Review. 2021 December 13.

Evidence for the 4Ms: Interactions and Outcomes across the Care Continuum
Mate, K., Fulmer, T., Pelton, L., Berman, A., Bonner, A., Huang, W., & Zhang, J. (2021).  Journal of Aging and Health, 33(7-8), 469-481.

The Value of Teaching Patients to Administer Their Own Care
Anderson A, Martin L, Mate K. Harvard Business Review. 2017 June 2.

A Systems Approach Is The Only Way To Address The Opioid Crisis
Martin L, Laderman M. Health Affairs Blog. 2016 June 13.

The Employer-Led Health Care Revolution
MacDonald P, Mecklenburg R, Martin L. Harvard Business Review. 2015 July/August; 38-50.

Theory

Improvement Science and Inequities
Pham J, McKenzie L, Martin L, Roberts C. Can a Quality Improvement Approach Reduce Inequalities in Respiratory Health? Peter M.A. Calverley, 220-227. Sheffield, UK: European Respiratory Society, 2023.

Innovation
Martin LA, Mate K. IHI Innovation System. IHI White Paper. Boston, Massachusetts: Institute for Healthcare Improvement; 2018.

Leadership Skills for Coalition Building 
Hilton, K. Field Guide for Multistakeholder Mobilization & Coalition Building, 2nd edition, Fannie E. Rippel Foundation & U.S. Centers for Medicare & Medicaid Services National Coordinating Centers - Quality Improvement Networks, 2016.

System-level Measurement
Martin L, Nelson E, Rakover J, Chase A. Whole System Measures 2.0: A Compass for Health System Leaders. Cambridge, Massachusetts: Institute for Healthcare Improvement; 2016.

System-level Measurement
Martin LA, Nelson EC, Lloyd RC, Nolan TW. Whole System Measures. IHI Innovation Series white paper. Cambridge, Massachusetts: Institute for Healthcare Improvement. 2007.

Human Capital and the Psychology of Change

Overcoming Resistance
Hilton, K., Anderson, A.
How One Health System Overcame Resistance to a Surgical Safety Checklist, Harvard Business Review, May 2019.

Leveraging the Psychology of Change
Hilton, K., Anderson, A.Leveraging the Psychology of Change, Healthcare Executive, 2019.

IHI Psychology of Change Framework
Hilton, K., Anderson, A. IHI Psychology of Change Framework, Institute for Healthcare Improvement, 2018.

Age-Friendly Nursing Homes: Opportunity for Nurses to Lead.
Bonner, A., Fulmer, T., Pelton, L. and Renton, M., 2022. The Nursing clinics of North America, 57(2), pp.191-206.

The Rush Caregiver Initiative: A Model for Caregiver Health and Wellness in Age-Friendly Health Systems
Pelton, L., Carbonell, E. and Golden, R., 2021. Innovation in Aging, 5(Suppl 1), pp.307-307.

Large Scale Change Using Quality Improvement

Conversation Guides
Laderman, M., Jackson, C., Little, K., Duong, T. and Pelton, L., 2019. “What matters” to older adults? A toolkit for health systems to design better care with older adults. Institute for Healthcare Improvement, pp.2023-09.

Hilton, K., Isaac, T., Balik, B. Conversation Guide to Improve COVID-19 Vaccine Uptake, Institute for Healthcare Improvement, 2021.

Balik, B., Hilton, K., White, K. Conversation and Action Guide to Support Staff Wellbeing & Joy in Work During and After the COVID Pandemic, Institute for Healthcare Improvement, 2020.

Safety
Mate, K.S. and Pelton, L., The Urgent Need for the Age-Friendly Health Systems Movement. Joint Commission Journal on Quality and Patient Safety, 50(6), pp.463-466. 2004.

Fulmer, T., Pelton, L., Zhang, J. and Huang, W., 2022. Age-friendly health systems: A guide to using the 4Ms while caring for older adults. Book.

Martin L, Berry W, Mate K. How to Safely Restart Elective Surgery After a Covid Spike. Harvard Business Review. 2020 November 19.

Tabbush, V., Pelton, L., Mate, K. and Duong, T., 2019. The business case for becoming an age-friendly health system. Institute for Healthcare Improvement.